Question 1

Do participants need to download an app?

Accepted Answer

No! Retenbo is completely browser-based. Participants simply scan a QR code or enter a PIN at retenbo.com to join the session instantly from any phone, tablet, or laptop.

Question 2

Can I cancel my subscription anytime?

Accepted Answer

Yes, absolutely. There are no long-term contracts. You can cancel your subscription at any time from your dashboard, and you will retain access until the end of your billing cycle.

Question 3

Is there a discount for schools and non-profits?

Accepted Answer

Yes! We offer a 50% discount for K-12 schools, universities, and registered non-profit organizations. Please contact our support team for verification and a discount code.

Question 4

How does the AI generation work?

Accepted Answer

We use our advanced Retenbo AI models to analyze your input (whether it's a simple topic, a PDF document, or a YouTube video URL) and structure it into interactive slides, quizzes, and flashcards automatically.

Question 5

What happens to my data if I downgrade to Free?

Accepted Answer

Your decks and data remain safe. However, you will be limited to hosting sessions with up to 30 players, and any 'Pro-only' slide types in your existing decks may become read-only until you upgrade again.

Question 6

Can I export the results from my sessions?

Accepted Answer

Yes, Pro and Team users can export detailed session reports, including participant scores, answer breakdowns, and word cloud images, to Excel or PDF formats.

Pricing that scales.

Free

Basic

Pro

Team

Frequently Asked Questions