Terms of Service
Last Updated: December 2025
1. Acceptance of Terms
By accessing and using Retenbo (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
The Service is provided by Retenbo Inc., reachable at hello@retenbo.com.
2. Description of Service
Retenbo provides an interactive presentation and spaced-repetition platform designed for corporate training and education. We reserve the right to modify, suspend, or discontinue the Service at any time.
3. Billing & Subscriptions
Pricing: The Service is billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are either monthly or annual, depending on the type of subscription plan you select when purchasing a Subscription. All prices are listed in United States Dollars (USD).
Auto-Renewal: At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Retenbo cancels it.
Taxes: Prices are exclusive of any applicable taxes. You are responsible for paying any taxes obligated by your local jurisdiction.
4. Cancellations & Refunds
Cancellation: You may cancel your Subscription renewal either through your online account management page or by contacting Retenbo customer support team. Cancellation will take effect at the end of the current paid period.
Refund Policy: We offer a 14-day money-back guarantee for all initial subscriptions. If you are not satisfied with the Service, you may contact hello@retenbo.com within 14 days of your initial purchase to request a full refund. After 14 days, requests will be considered on a case-by-case basis at our sole discretion.
5. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use.
6. Intellectual Property
All content and software associated with Retenbo are the property of Retenbo Inc. or its licensors and are protected by copyright and other intellectual property laws.
7. Limitation of Liability
In no event shall Retenbo, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.